About Steve
Hi, I'm a Service Advisor at Ken Ganley Kia Alliance. I've lived in Rootstown, Ohio for over 12 years and am happily married with a great blended family of six. I graduated from Parma Senior High School. My hobbies include baseball, golf, racing, and boating. I enjoy traveling—Myrtle Beach and Gatlinburg, Tennessee are among my favorite destinations. I'm passionate about working with and learning about all types of vehicles. My goals are simple: get up each morning, hopefully make a positive difference, and maintain a positive attitude. Customer satisfaction (CSI) is a top priority for me.
Customer rating
5.0 / 5 based on 267 ratings (183 written reviews)
Recent reviews
Very nice and got us going quickly!
— Lauryn P. ,
Very professional
— Ronald S. ,
Very helpful, personable interaction - kept me updated on progress with car. Enjoyable, comfortable visit as I waited on my oil change service to be completed.
— Thora G. ,
My overall experience was fine. I had no issues and will definitely use this location as my primary car care service.
— Lisa N. ,
Steve answered any questions I had and was courteous and professional.
— Catherine H. ,
Great experience all around
— Steven B. ,
Steve was so helpful in getting my Telluride back to normal following an accident over 6 months ago. After dealing with multiple other vendors and dealerships, Ken Ganley got it done! The honesty and integrity in the service department is second to none. I will never go anywhere else.
— Marce G. ,
Friendly, Professional demeanor, the vehicle took the time estimated to service. Willing to develop a plan for future recommended service. items. Comfortable customer waiting area.
— James C. ,
Great - very welcoming, kept me informed, professional, knowledgeable, and friendly.
— James B. ,
He is a very nice service man and very helpful. He makes you feel like an important client for Ganley Kia.
— Nancy D. ,