Hi, I'm a Service Advisor at Ken Ganley Kia Alliance. I've lived in Rootstown, Ohio for over 12 years and am happily married with a great blended family of six. I graduated from Parma Senior High School. My hobbies include baseball, golf, racing, and boating. I enjoy traveling—Myrtle Beach and Gatlinburg, Tennessee are among my favorite destinations. I'm passionate about working with and learning about all types of vehicles. My goals are simple: get up each morning, hopefully make a positive difference, and maintain a positive attitude. Customer satisfaction (CSI) is a top priority for me.
5.0 / 5 based on 325 ratings (226 written reviews)
Steve was awesome!!! We had three cars in the same day and he was great with all of them!! Definitely a plus since we got the cars, see ya soon! The Samuels Family
— David S. ,
Steve was very polite and helpful and explaining everything that would be done to my car and recommending to rotate my tires which I also had done . Everyone at Kia are very professional and customer oriented
— Katherine M. ,
Service department personnel were very friendly and helpful. Excellent service!
— Julie H. ,
Excellent!
— James D. ,
It was great
— Paige W. ,
Very knowledgeable and always been very polite ! Willing to help out in any way he can ! Always takes the time to hear me out with any issues I may be having !
— Tyler H. ,
Very nice he was courteous and efficient
— Susan S. ,
Such a nice guy. Very patient and explained everything.
— Nick N. ,
Great, prompt service and took care of us very efficiently.
— Leslie R. ,
Terrific as usual. As always, everything needing completed or upcoming services are explained.
— Michael T. ,