Hi, I'm a Product Specialist at Ken Ganley Kia Alliance. I'm passionate about finding the right car at the right price for everyone. My approach is low-pressure, and I pride myself on excellent follow-up. Before joining the automotive industry, I was a middle school teacher, which has given me the patience and understanding to answer any questions you may have. My goal is to make the car-buying experience as smooth as possible. I'm also committed to providing top-notch service after the sale – I have many repeat and referral customers. I'm happily engaged, a dad of two (ages 18 and 16), a Lake High School and Kent State University graduate. I'm persistent in finding the best deal for you, and I look forward to assisting you.
4.9 / 5 based on 80 ratings (64 written reviews)
I've emailed you yesterday about this, I was asking to pass. I also shared valid reasons why sales experience was poor. I am receiving a second email asking to rate experience. Again, we were not able to look under car hood, have car features shown, and sent a mailer that was intent on lying about customer interest on our car, you wanted to buy it back, and we still have temp tags!!! How would YOU rate your customer service???
— Mary V. ,
It was an ultimate success. Can to Kia with a not so positive experience from a previous dealer and Jim flipped my mood like that. He was attentive. Made sure my questions were ask and planned the best ways for me to get the sweetest experience. I would easily recommend him.
— Matthew S. ,
Jim was very polite, professional, sincere, honest and was there if you had a problem, I have recommended Jim to friends and will continue to do so, my experience at Ganley Kia at Alliance was satisfying and over all gratifying. Robert D. Nacci, Dover, Ohio.
— Robert N. ,
Very nice and helpful
— Nancy F. ,
Very good. He was honest, friendly and competent. Made the entire transaction smooth.
— Donald K. ,
Friendly and knowledgeable
— Michael L. ,
Jim was a great help with the whole car buying experience. He went above and beyond to make sure I was happy with everything. He answered questions I didn't think to ask and was very patient.
— Sherry R. ,
Jim is one of the best. I took my mom to him to buy her first "new" car at 75 years old. I would absolutely recommend him!
— Rose K. ,
My experience with Jim was the best ever! He made me feel so comfortable with no pressure. Jim answered all my questions and showed me details of my K4. Driving from PA was my best decision. I can’t thank him enough for all he did for me. I love my K4! I will certainly recommend Jim to my friends.
— Concetta B. ,
Great, very conscientious and attentive to detail
— Leslie R. ,